Cancellation and refund policy

1. Free trial

Every app starts with a 14-day free trial. You are not charged during the trial. If you cancel before it ends, you pay nothing.

2. Cancelling

• You can cancel any time from the Plan page in your dashboard. No call or email is needed.
• Your plan stays active until the end of the period you have already paid for. After that, publishing stops and the workspace becomes read-only until you choose a plan again.
• There are no cancellation fees and no minimum term.

3. Refunds

Plans are billed monthly in advance. We do not refund the unused part of a month after you cancel, because the plan stays active until the end of that month.

We always refund in full:

• a duplicate charge, or a charge made in error;
• a charge made after you had cancelled.

To ask for a refund, email [email protected] from your account email with the date and amount of the charge. Approved refunds go back to the original payment method; banks usually show them within 5 to 10 business days.

4. How you were billed

• Shopify merchants are billed on their Shopify invoice. Cancel by choosing to cancel in the dashboard or by uninstalling the app; refunds we approve are issued through Shopify.
• Other merchants in India are billed in INR through Razorpay. Cancelling in the dashboard also cancels the recurring mandate.
• Other merchants outside India are billed through Paddle, our merchant of record. Paddle's buyer terms may give you additional rights, which this policy does not limit.

5. Apple and Google fees

Apple Developer Program and Google Play Console fees are paid by you directly to Apple and Google. We cannot refund them; their own refund rules apply.

6. Contact

Questions about a charge: [email protected]. See also our contact page.